New York State Division of Homeland Security & Emergency Services
During the Outage
- Turn off or disconnect major appliances and other equipment, e.g., computers, in case of a momentary power surge that can damage these devices. Keep one light turned on so you know when power returns. Consider using surge protectors wherever you use electronic equipment.
- Call your utility provider to notify them of the outage and listen to local broadcasts for official information. For a list of utilities in NYS visit the New York State Department of Public Service Check to see if your neighbors have power. Check on people with access or functional needs.
- Use only flashlights for emergency lighting - candles pose the risk of fire.
- Keep refrigerators and freezer doors closed - most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for approximately four (4) hours. A full freezer will keep the temperature for about 48 hours.
- Do not use a charcoal grill indoors and do not use a gas stove for heat - they could give off harmful levels of carbon monoxide.
- In cold weather, stay warm by dressing in layers and minimizing time spent outdoors. Be aware of cold stress symptoms (i.e., hypothermia) and seek proper medical attention if symptoms appear.
- In intense heat, consider going to a movie theater, shopping mall or cooling shelter. If you remain at home, move to the lowest level - cool air falls. Wear lightweight, light-colored clothing and drink plenty of water, even if you do not feel thirsty.
- If you are in a tall building, take the stairs and move to the lowest level of the building. If trapped in an elevator, wait for assistance. Do not attempt to force the doors open. Remain patient - there is plenty of air and the interior of the elevator is designed for passenger safety.
- Remember to provide fresh, cool water for your pets.
- Eliminate unnecessary travel, especially by car. Traffic signals will stop working during an outage, creating traffic congestion and dangerous driving conditions. If you must drive during a blackout, remember to obey the 4-way stop rule at intersections with non-functioning traffic signals.
- Remember that equipment such as automated teller machines (ATMs) and elevators may not be working.
- If the power may be out for a prolonged period, plan to go to another location, such as the home of a relative or friend, or a public facility that has heat.