Gecko Alliance Recalls Electronic Spa Controls Used on Serenity Spas Due to Fire Hazard
Firm's Recall Hotline: (800) 784-3256
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Serenity Spa Hot Tubs
Units: About 1,670
Manufacturer: Gecko Alliance of Quebec, Canada
Hazard: The hot tub's spa control can overheat, posing a fire hazard.
Incidents/Injuries: Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.
Description: This recall involves the Hydropool Serenity Series Spa hot tubs with serial numbers 01350XXXX through 03210XXXX. The serial numbers are printed on the right side of the spa control. The Gecko spa control (SSPA-1) has model number 0202-205097 printed on it.
Sold Exclusively by: Hydropool dealers throughout Northeastern United States in Serenity brand spas from January 2002 through December 2004 for between $3,900 to $8,200.
Manufactured in: Canada
Remedy: Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumer should not use their spa until after the retrofit enclosure kit is installed.
Consumer Contact: For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com
To see this recall on CPSC's web site, including pictures of the recalled product, please go to: