Safety Alert Number 0809185

Class 1 Recall: Physio Control, Inc. LifePak CR Plus Automated External
Defibrillators (AEDs)
Class 1 Recall: Physio Control, Inc. LifePak CR Plus
Automated External Defibrillators (AEDs)
Date Recall
August 28, 2008

Product: LifePak CR Plus Automated External Defibrillator
Product Number: 3200731-003 and 3200731-027
This device was manufactured from May 20, 2004 through August 11,
2007 and distributed from May 20, 2004 through December 4, 2007. Two hundred forty-nine (249) devices are affected.

Use: These devices are used by emergency or medical personnel, or by
others who have taken the appropriate training to use this AED. The
devices are intended to treat adults in cardiopulmonary arrest (heart
attack). They analyze an unconscious patient's heart rhythm and
automatically deliver an electrical shock to the heart if needed to restore
normal heart rhythm.

Physio Control, Inc. 11811 Willows Rd NE
Redmond, Washington 98052-2003

Reason for
The AED instructs the responder, by voice prompts, to press the shock
button. However, the shock button is covered and is not visible. Therefore, the responder is not able to provide therapy (shock).

Customers with questions may visit the following website at www.physiocontrol- for more information or to enter the serial
numbers of their devices to determine if they are affected by this action. Customers may also call Physio-Control Technical Support at 1-800-
442-1142, option 5, between 6:00 a.m. and 4:00 p.m. (Pacific Time).


Physio Control began calling their customers on August 28, 2008 and:
• described the problem of the covered and invisible shock button,
and the inability to provide shock to adults who may be having a
heart attack. • informed their customers that their AEDs would be replaced
immediately. • sent a follow-up letter that was FAXed or emailed the same day
stating that the customers should immediately perform one of the
following actions:
o Remove the affected AEDs from service or
o Remove and discard the shock button cover (a diagram
showing what to do was enclosed). The company completed notifying its customers on September 2, 2008
Healthcare professionals and consumers may report any problems with
the use of this product to the FDA's MedWatch Adverse Event Reporting
program either online, by regular mail or by FAX. • Online :
• Regular Mail : use postage-paid FDA form 3500 available at:
Mail to MedWatch 5600 Fishers Lane, Rockville, MD 20852-9787
• FAX: 1-800-FDA-0178