Safety Alert Number 1005338

CSPC Announces: HP Expands Recall of Notebook
Computer Batteries Due to Fire Hazard
Release # 10-240
Firm's Recall Hotline: (888) 202-4320
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HP Media Contact: (281) 514-6552
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named
below, today announced a voluntary recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled
consumer product. Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: About 54,000 (70,000 units were previously recalled in May 2009)
Importer: Hewlett-Packard Co. , of Palo Alto, Calif. Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Incidents/Injuries: Since the May 2009 recall, HP has received 38 additional reports of batteries that overheated and
ruptured resulting in 11 instances of minor personal injury and 31 instances of minor property damage. Description: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq
notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to
date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model and Number
Battery Bar Codes ( ^ in the code can be any letter or number)
HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dx6000, dx6500, dx6700
62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP Pavilion dv9000, dv9500, dv9700
65033^^B7U^^^^, 65033^^B7V, 65033^^BGU^^^^
Compaq Presario A900 C700, F500, F700, V3000, V3500, V3700, V6000, V6500, V6700
62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^ HP Compaq 6720s 67059^^V8U^^^^, 67059^^V8V^^^^ Sold at: Computer and electronics stores nationwide, and from August 2007 through July 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160. Manufactured in: China Remedy: Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs. To see this recall on CPSC's web site, including pictures of the recalled products, please go to: