Homeland Security and Emergency Services

Safety Alert

Excel Industries Recalls Hustler and BigDog Lawn Mowers Due to Fire Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Hustler and BigDog Lawn Mowers

Units: About 18,000

Manufacturer: Excel Industries Inc., of Hesston, Kan.

Hazard: The fuel tank vent valve fitting can fail to seal and cause a fuel leak, posing a fire hazard.

Incidents/Injuries: The firm is aware of 152 incidents of vent valve fittings failing. No injuries or property damage have been reported.

Description: The Hustler and BigDog brand riding or walk-behind lawn mowers were sold in the following colors: Hustler models in yellow; BigDog models in red. They have large mowing decks ranging from 36 to 72 inches. Model name and serial numbers can be found on a tag located on the left side of the frame in the front of the mower's fender. The following model names, serial numbers and types of lawn mower are included in this recall:

BrandModel NameTypeSerial Numbers
Hustler1500 Riding GreensRiding 10062845 through 11081604
FasTrakZero Turn riding 10121082 through 11120946
FasTrak Super DutyZero Turn riding 10091717 through 12054999
SportZero Turn riding 10120377 through 12054999
Super ZZero Turn riding 10109017 through 12054999
TrimStarWalk-behind 11033546 through 12054999
X-ONEZero Turn riding 10090765 through 12022041
BigDogA Series Zero Turn riding11100596 through 12054999
C Series Zero Turn riding11031908 through 12054999
R DiabloZero Turn riding12020696 through 12054999
R PowerBarZero Turn riding12020892 through 12054999
R SeriesZero Turn riding11021137 through 12054999
T SeriesWalk-behind11050815 through 12054999
X SeriesZero Turn riding11039001 through 12054999
X DiabloZero Turn riding11090151 through 12054999

 

Sold at: Hustler and BigDog dealers nationwide from September 2010 to May 2012 for between $2,900 and $21,000.

Manufactured in: United States

Remedy: Consumers should immediately stop using the recalled lawn mowers and contact a Hustler or BigDog dealer to schedule an appointment for a free repair. Excel is contacting its customers directly.

Consumer Contact: Excel Industries; (800) 748-8223, 8 a.m. to 5 p.m. CT Monday to Friday, or websites www.hustlerturf.com and www.bigdogmowers.com and click on Product Recall Information for more information.