Homeland Security and Emergency Services

Safety Alert

Balsam Hill Recalls Pre-lit Christmas Trees Due to Burn and Shock Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Pre-lit artificial Christmas trees

Hazard: The remote control receiver box attached to the Christmas tree can overheat and melt, posing burn and shock hazards to consumers.

Remedy: Replace

Consumer Contact: Balsam Hill; toll free at (877) 694-2752 from 10 a.m. to 6 p.m. ET Monday through Friday, or visit www.balsamhill.com and click on Recall for more information.

Units: About 700

Description: The artificial Christmas trees are pre-lit with both multi-color and clear lights that are operated by a remote control. Some larger trees have two remote control receiver boxes attached to the tree. The Christmas trees are green and stand between 7.5 and 15 feet tall. Trees with the following model numbers are included in this recall. The model number is located on the tree's packaging. Date code H1203 is printed on a white label on the back of the remote control box attached to the tree.

Model NumberTree NameLighting Type
6528502 103913 0112 12' Vermont White Spruce Color+Clear
6528502 130645 0112 15' California Baby Redwood Color+Clear
6528502 134152 0112 9' Colorado Mountain Spruce Color+Clear
6528502 134394 0112 12' Colorado Mountain Spruce Color+Clear
6528502 216632 0112 7.5' Aspen Estate Fir Color+Clear
6528502 248622 0112 9' BH Fraser Fir Color+Clear
6528502 296214 0112 12' California Baby Redwood Color+Clear
6528502 307403 0112 12' BH Fraser Fir Color+Clear
6528502 363842 0112 9' Vermont White Spruce Narrow Color+Clear
6528502 364143 0112 10' Vermont White Spruce Color+Clear
6528502 364453 0112 11' Vermont White Spruce Color+Clear
6528502 364762 0112 10' BH Fraser Fir Color+Clear

 

Incidents/Injuries: Balsam Hill has received 10 reports of the Christmas tree's remote control receiver box overheating and melting. No injuries were reported.

Remedy: Consumers should immediately stop using the Christmas tree's remote control units and contact Balsam Hill for free replacement remote control devices. Balsam Hill is contacting its customers directly.

Sold at:
Online at www.balsamhill.com from July 2012 through December 2012 for between $1,250 and $3,550.

Importer: Balsam Hill LLC, of Redwood City, Calif.

Manufacturer: Redwood Pacific Ltd., of Hong Kong

Manufactured in: China and Taiwan