Homeland Security and Emergency Services

Safety Alert

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Duraflame electric space heaters

Hazard: The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.

Remedy: Refund

Consumer Contact: Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Units: About 31,000

Description: This recall involves Duraflame-branded electric space heaters, model DSF-220, sold in three colors, black, red and white. The heaters' flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5-inches high, 13-inches wide and 8-inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Incidents/Injuries: Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.

Remedy: Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Sold at: Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.

Manufacturer: Twin-Star International, of Delray Beach, Fla.

Manufactured in: China