Centex Homes Recalls Solar Panels Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: SolarSave roof panels
Consumer Contact: Visit www.Centex.com, send an email to NorCalSolar@Centex.com or send a fax to (800) 917-2201.
Units: About 15,000
Description: This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes ("Centex"). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.
Incidents/Injuries: Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.
Remedy: Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.
Installed by: Subcontractors hired by Centex Homes, a Nevada general partnership.
Distributor: Burlingame Industries, Inc., dba Eagle Roofing Products, located in Rialto, Calif.
Manufactures: Open Energy Corporation, Inc. and Applied Solar, Inc., of Solana Beach, Calif., are no longer in business.