Homeland Security and Emergency Services

Safety Alert

Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Off-Board Charger for Segway Personal Transporter (PT)

Hazard: A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.

Remedy: Repair

Consumer Contact: Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.

Units: About 17

Description: This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.

Incidents/Injuries: None reported.

Remedy: Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Sold exclusively at: Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.

Manufacturer: Segway Inc., of Bedford, N.H.

Manufactured in: United States