Homeland Security and Emergency Services

Safety Alert

PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Portable Lithium Polymer Battery Packs

Hazard: Batteries can overheat and vent flames, posing fire and burn hazards.

Remedy: Replace

Consumer Contact: PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.

Units: About 56,000 (in addition, about 800 sold in Canada)

Description: This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or grey hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.

Incidents/Injuries: PNY has received one report of venting with flames. No injuries have been reported.

Remedy: Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.

Sold at: Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.

Importer: PNY Technologies, Inc., of Parsippany, N.J.

Distributor: PNY Technologies, Inc., of Parsippany, N.J.

Manufactured in: China