Homeland Security and Emergency Services

Safety Alert

Viessmann Recalls Gas Boilers Due to Fire and Carbon Monoxide Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Gas boilers

Hazard: The boiler can overheat and emit flue gases into the venting system and carbon monoxide can leak throughout the residence, posing a fire and carbon monoxide hazard to consumers.

Remedy: Repair

Consumer Contact: Viessmann toll-free at 800-288-0667 from 8:30 a.m. to 5 p.m. ET Monday through Friday or online at www.viessmann-us.com and click on the "Important Safety Notice" located in the middle of the homepage for more information.

Units: About 165 in the United States (in addition, about 141 were sold in Canada)

Description:This recall involves the Vitodens 200-W condensing gas boilers used for residential use. These wall hung units are housed in a white metal box that measures about 43.5 inches tall by 19 inches wide by 21 inches deep. There are two models: B2HB-45 and B2HB-57 included in this recall. The name "Vitodens" and "Viessmann" are printed on the label on the outside of the boiler box. The product name and model number can be found on the boiler rating plate located on the left side of the white boiler cover. The serial number can be found on a separate label under the boiler cover or on the left hand side of the unit. Recalled boilers do not have a blue dot with a handwritten data label on it.

The two models of boilers included in the recall have the following serial number ranges:

Product Name

Model Numbers

Serial Number Range

Vitodens 200-W

 

B2HB-45

7554703501001105 to 7554703501369106 *

B2HB-57

7554704501001102 to 7554703501411109 *

* Serial number range within bold number range are the only units included in the recall.  

Incidents/Injuries: The firm has received 10 reports where the boilers overheated, causing the boilers to shut down. No injuries have been reported.

Remedy: Consumers with recalled boilers should immediately contact the installer or distributor to schedule a free boiler safety inspection and repair. Consumers who continue using the boilers while awaiting repair, should have working smoke and carbon alarms throughout their homes.

Sold at: Heating and Plumbing contractors or wholesalers to consumers nationwide from September 2015 through December 2015 for about $4,800 and $5,800.

Importer: Viessmann Manufacturing Co. (U.S.) Inc., of Warwick, R.I.

Manufactured in: Germany