Homeland Security and Emergency Services

Safety Alert

SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Connectors sold with solar panels

Hazard: The connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.

Remedy: Replace

Consumer Contact: SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.

Units: About 97,000

Description: This recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system. The connectors have a black plastic exterior with "Amphenol" and "UTX PV" stamped on the end. They consist of a male pin on one end and a female socket on the other end.

Incidents/Injuries: None reported

Remedy: Consumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly.

Sold At: Solar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.

Manufacturer: Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors) and SolarWorld Americas Inc., of Hillsboro, Ore. (solar panels)

Manufactured in: China (connectors), U.S. (solar panels)