Homeland Security and Emergency Services

Safety Alert

Ketra Recalls to Inspect Recessed Downlights Due to Electrical Shock Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Ketra D3 recessed downlights

Hazard: The downlights power supply connectors can have incorrect wiring, posing an electric shock hazard to the user.

Remedy: Repair

Consumer Contact: Ketra, Inc. at 800-940-5917 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.Ketra.com and click on "Important Safety Notice" link or www.KetraRecall.com for more information.

Units: About 3,400

Description: This recall involves the Ketra D3 recessed downlights produced between November 4, 2016 and March 14, 2018. The date code is located on a sticker attached to each unit and is in the format KWWYY representing WW-work week and YY-year of manufacture. Only downlights with date codes between K4816 and K1118 are included in this recall. The Ketra D3 downlight is typically installed behind a ceiling and the light generated by the LED illuminates the space below. The light fixture enclosure measures 18.5 inches by 10 inches by 4 inches. The downlight is dark gray and black and weighs approximately eight pounds.

Remedy: Consumers should immediately stop using the recalled downlights and contact the firm to schedule a free inspection and, if needed, repair by a technician. Consumers should not try to inspect or repair the units themselves. Warnings and instructions must be followed to disconnect power prior to servicing, removing or replacing the recalled products.

Incidents/Injuries: The firm has received two reports of incorrect wiring found in the downlights by an electrician. No injuries have been reported.

Sold At: Authorized Ketra lighting distributors and specialty audio/video stores nationwide from November 2016 through April 2018 for between $550 and $750.

Importer: Ketra, Inc., of Austin, Texas

Manufactured In: China