Homeland Security and Emergency Services

Safety Alert

Provata Health Recalls Promotional Activity Trackers Due to Burn Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Provata activity trackers

Hazard: The activity tracker wristbands can overheat while the user is wearing it or when charging, posing a burn hazard.

Remedy: Replace

Recall date: September 25, 2018

Units: About 30,000

Consumer Contact: Provata Health toll-free at 888-343-9820 from 9 a.m. to 5:30 p.m. CT Monday through Friday or online at www.provatahealth.com and click on "Recall" at the top of the page for more information.

Description: This recall involves the Provata activity fitness tracker. The wristbands were given to consumers as a promotional giveaway and feature a digital display, a charging terminal, a heart rate and step detector with Bluetooth technology. They were distributed in three colors: black, blue or mint green. The packaging displays the word "Provata" and "Activity Tracker [color]" printed on the front cover.

Remedy: Consumers should immediately stop wearing or charging the recalled wristbands and contact Provata Health for instructions on how to receive a free replacement wristband.

Incidents/Injuries: The firm has received 13 reports of the activity tracker overheating during use or while charging, including three reports of burns to the wrist.

Sold At: Distributed as a free promotional item from August 2017 through July 2018 in mailings nationwide and in-person during employer wellness events in Oregon, North Carolina and Arizona.

Manufacturer: Million Concept Electronic (Shenzhen) Co., Ltd., of China

Importer: Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Distributor: Provata Health, Inc. of Portland, Ore., a subsidiary of The StayWell Company, LLC, of Yardley, Penn.

Manufactured In: China