Homeland Security and Emergency Services

Safety Alert

Continuum Recalls Lenox Tea Kettles Due to Burn Hazard

Name of product: Lenox 2.5 Quart Tea Kettles

Hazard: The tea kettles can expel hot water during use, posing a burn hazard to consumers.

Remedy: Refund

Recall date: April 8, 2020

Units: About 56,000

Consumer Contact: Continuum at 800-669-6385 from 10 a.m. to 4 p.m. ET Monday through Friday or online at www.gocontinuum.com and click on Recall Information for more information.

Description: This recall involves Continuum's Lenox-branded 2.5 Quart Whistling Stainless Steel Tea Kettle with a three-layered bottom. The tea kettles were sold in a variety of colors, including blue, red, silver, and gold. They have a stainless steel flat bottom that measures approximately 7" in diameter and has a bent edge that extends approximately 1" beyond the flat portion of the bottom. The brand name Lenox is written on the sides and the bottom of the kettle.

Remedy: Consumers should immediately stop using the recalled tea kettles and contact Continuum for a full refund if proof of purchase is available. If not, consumers will be entitled to a refund of $29.99.

Incidents/Injuries: Continuum has received 14 reports of tea kettles expelling hot water through the top, including four reports of burn injuries, some of them severe.

Sold At: Burlington, HomeGoods, Home Sense, Marshalls, T.J. Maxx, Tuesday Morning, and Winners stores nationwide from September 2013 through November 2017 for between $30 and $50.

Importer: Continuum Sales & Marketing Corp., of Port Washington, N.Y.

Manufactured In: China