Homeland Security and Emergency Services

Safety Alert

Bellman & Symfon Recalls Flash Receivers for Reduced Hearing Persons; Unit Can Fail to Alert in an Emergency

Name of product: Flash Receivers

Hazard: The back-up battery can fail to fully charge resulting in the receiver not working as intended and failing to flash to alert hearing-impaired persons to an emergency.

Remedy: Repair

Recall date: April 30, 2020

Units: About 450

Consumer Contact: Bellman & Symfon toll-free at 833-235-5626 from 8 a.m. to 5:30 p.m. ET Monday through Friday, email at support.bsn@bellman.com or online at www.bellman.com/recall or at www.bellman.com and click on Product Recall under Products for more information.

Description: This recall involves the Flash Receiver (BE1442 MHz), which is sold as a part of the Bellman & Symfon's Visit smart home system. The flash receivers are intended to assist hearing-impaired consumers by alerting them with bright flashes of light when the doorbell or telephone rings or if a fire alarm sounds. The white devices measure about six inches tall and three inches wide and sits on a white cylinder base. The Bellman & Symfon logo is printed on the front of the unit. Only Bellman & Symfon flash receivers with following serial numbers are included in the recall:

Affected Serial Numbers

BE1442141400001

~

BE1442141402040

BE1442174430001

~

BE1442174433060

BE1442186360001

~

BE1442186362040

BE1442188570001

~

BE1442188571020

BE1442180030001

~

BE1442180032550

BE1442180840001

~

BE1442180842550

The serial number is printed on the body of the unit under the battery cover. The bar code with the product's serial number is located under the batteries.

Remedy: Consumers should immediately contact Bellman & Symfon to receive a free repair. Consumers can continue to use their Flash Receivers until they receive the free repair, but the firm advises in the meantime to unplug and re-plug their units to keep them properly powered.

Incidents/Injuries: None reported Sold At: Online at HarrisComm.com from June 2016 through March 2020 for about $185.

Manufacturer: Bellman & Symfon AB, of Sweden

Importer: Bellman & Symfon North America Inc., of Wilmington, N.C.

Manufactured In: China