NZXT Recalls H1 Computer Cases Due to Fire Hazard
Name of product: NZXT H1 computer cases
Hazard: Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board's design.
Recall date: February 12, 2021
Units: About 32,000 (In addition, about 1,024 were sold in Canada)
Consumer Contact: NZXT toll-free at 888-965-5520 from 8 a.m. to 6 p.m. PT Monday through Friday, by email at firstname.lastname@example.org, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on "Contact" then "Customer Support" for more information.
Description: This recall involves NZXT H1 computer cases with model numbers CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285. The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.
Remedy: Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.
Incidents/Injuries: NZXT has received 11 reports of circuit boards overheating or catching fire worldwide, six of which occurred in the U.S. No injuries have been reported.
Sold At: Online at www.NZXT.com and in electronic stores nationwide from February 2020 through February 2021 for about $350.
Importer: NZXT Inc., of City of Industry, Calif.
Manufactured In: China