Homeland Security and Emergency Services

Safety Alert

Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel

Name of product: Arroyo and Hideaway Wood Burning Fire Pits

Hazard: Wood stored under the unit can ignite, posing a fire hazard.

Remedy: Refund

Recall date: July 15, 2021

Units: About 700 (In addition, about 81 in Canada)

Consumer Contact: Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.

Description: This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.

Remedy: Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

Incidents/Injuries: Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.

Sold At: Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.

Importer: Real Flame Co. Inc., of Racine, Wis.

Manufactured In: China