Homeland Security and Emergency Services

New York State Division of Homeland Security and Emergency Services
Website Privacy, Content Use, and Linking Policy

Consistent with the provisions of the New York State Internet Security and Privacy Act, the Freedom of Information Law, and the Personal Privacy Protection Law, this policy describes the New York State Division of Homeland Security and Emergency Services (DHSES) privacy practices regarding information collected from users of this website. This privacy policy describes the types of data that is collected and how it is used.

DHSES may, at its sole discretion, change, modify, add, or delete portions of this privacy policy. This privacy policy applies only to this website. Be sure to review the privacy policy of any other website you access through this site.

For purposes of this policy, personal information means any information concerning a natural person, which, because of name, number, symbol, mark, or other identifier can be used to identify that natural person. DHSES collects personal information about you only when you provide that information voluntarily by sending an e-mail or by initiating an online transaction, such as a survey, registration or order form.

Information Collected Automatically When You Visit this Website

When visiting this website the following information about your visit is automatically collected and stored:

  1. The Internet Protocol (IP) address and domain name of your Internet service provider. The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer. It is used to direct information to your computer over the Internet;
  2. The type of browser and operating system you use when you visit this site;
  3. The date and time when you visit this site;
  4. The webpage and services you access at this site;
  5. The URL (or website address) of the website from which you linked to this site;
  6. Any forms that you download from this website; and
  7. Information collected by Google as described in the "Google Analytics" section below.

None of the above information is deemed to be personal information.

We use collected information to improve this website's content and to help DHSES understand how people use the site. This information is collected for statistical analysis, to determine which types of information are of most interest to our visitors, to measure system performance, and to identify problem areas.


Cookies are text files stored by your web browser in order to record information about you or your activities on a website. Using cookies for this purpose is a common, generally accepted practice on the Internet. We may use temporary cookies to enhance, customize, or enable your visit to this website. Temporary cookies do not contain personal information that can be used to identify you, do not compromise your privacy or security, and are erased when you close your browser.

Certain features on this website may require you to fill in a registration form used to personalize your user experience. Such features may store a persistent cookie on your computer's hard drive that is not deleted when you close your browser. A persistent cookie allows us recognize you on your next visit and tailor your user experience to your needs and interests.

DHSES is aware that some programs you use to access this site may be set to refuse new cookies or delete existing cookies. Refusing or deleting cookies may limit your ability to use some of the features on this website

Google Analytics

This website uses the Google, Inc. (Google) Google Analytics web-analytics service. Google Analytics stores a persistent cookie on your hard drive that is used to anonymously analyze your website usage. The information in this cookie (including your IP address) is transmitted to Google and stored on Google servers. Google uses this information to evaluate your use of the website, compile reports on your website activity for site operators, and provide other services related to your website activity and Internet usage. Google may transfer this information to third parties where required to do so by law or where those third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

By using this website, you consent to this processing of data about you by Google.

Information Collected When You E-mail this Website or
Initiate an Online Transaction through this Website

If you send an e-mail to the DHSES from this website, your e-mail address and the contents of your e-mail message will be collected. The collected information is not limited to text characters and may include audio, video, and graphic information included in the message. The information is retained in accordance with the public record retention provisions in the State Arts and Cultural Affairs Law. Your e-mail address and the information contained in your message will be used to respond to you, to address issues you identify, to further improve this website, or to forward your message to another government agency for appropriate action. Your e-mail address is not collected for commercial marketing purposes. DHSES will not sell your e-mail address and may only distribute it as described below.

During your visit to this website you may initiate a transaction, such as filling in a survey, registration, or order form. The data, including any personal information, that you enter, may be used by DHSES to operate DHSES programs or provide goods, services and information.

DHSES does not knowingly collect personal information from children or create profiles of children through this website. Personal information provided by any individual in an e-mail message or through an online transaction will be presumed to have been entered by an adult and may, unless exempted by federal or State law, be subject to public access.

Information and Choice

DHSES does not collect any personal information about you during your visit to this website, unless you provide that information voluntarily by sending an e-mail or initiating an online transaction such as a survey, registration, or order form. You may choose not to send us e-mail, respond to a survey, or complete an order form. While your choice not to participate in these activities may limit your access to certain services or products through this website, it will not stop you from requesting services or products from DHSES by other means, and will not normally affect your ability to use other website features, including the ability to view or download most publicly available information.

Disclosure of Information Collected Through This Website

The collection of information through this website and the disclosure of that information are subject to the provisions of the New York State Internet Security and Privacy Act. DHSES will collect your personal information through this website, or disclose that personal information only with your consent. We treat your voluntary disclosure of personal information to DHSES, whether solicited or not, as consent to the collection and disclosure of the information by DHSES for the purposes for which you disclosed it to DHSES, as was reasonably ascertainable from the nature and terms of your disclosure.

DHSES may collect or disclose your personal information without your consent if that collection or disclosure is: (1) necessary to perform DHSES’s statutory duties, or necessary for DHSES to operate a program authorized by law, or authorized by State or federal statute or regulation; (2) made pursuant to a court order or by law; (3) for the purpose of validating your identity; or (4) of information to be used solely for statistical purposes that is in a form that cannot be used to identify any particular person.

The disclosure of information, including personal information, collected through this website is subject to the provisions of the New York State Freedom of Information Law and the Personal Privacy Protection Law. DHSES may also disclose personal information to federal or State law enforcement authorities to enforce its rights against unauthorized access or attempted unauthorized access to DHSES's information technology assets and against any other inappropriate use of its website.

Retention of Information Collected Through this Website

The information collected by DHSES through this website is retained by DHSES in accordance with the records retention and disposition requirements of the New York State Arts and Cultural Affairs Law. (More information about this law is available at http://nysa32.nysed.gov/a/records/mr_laws_acal5705.shtml)

In general, the Internet services logs of DHSES, comprising electronic files or automated logs created to monitor access and use of State agency services provided through this website, are retained for one year and then destroyed. Information, including personal information that you submit in an e-mail message or when you initiate an online transaction such as a survey, registration form, or order form is retained in accordance with the records retention and disposition schedule established for the records of the program unit to which you submitted the information. Information concerning these record retention and disposition schedules may be obtained through the Privacy Compliance Officer contact listed in this policy.

Access to and Correction of Personal Information
Collected Through this Website

You may submit a request to the DHSES Privacy Compliance Officer to determine whether personal information pertaining to you has been collected through this website. Any such request shall be made in writing to the address below and must be accompanied by reasonable proof of identity of the user. Reasonable proof of identity may include verification of a signature, inclusion of an identifier generally known only to you, or similar appropriate identification. The address of the privacy compliance officer is:

Privacy Compliance Officer
New York State Division of Homeland Security and Emergency Services
1220 Washington Avenue
State Office Campus
Building 7A Suite 710
Albany, NY 12242

The privacy compliance officer shall, within five (5) business days of the date of the receipt of a proper request: (i) provide access to the personal information; (ii) deny access in writing, explaining the reasons therefore; or (iii) acknowledge the receipt of the request in writing, stating the approximate date when the request will be granted or denied, which date shall not be more than thirty (30) days from the date of the acknowledgment.

In the event that the DHSES has collected personal information pertaining to you through this website and that information is to be provided to you pursuant to your request, the privacy compliance officer shall inform you of your right to request that the personal information be amended or corrected under the procedures set forth in §95 of the New York State Public Officers Law.

Confidentiality and Integrity of Personal Information
Collected Through this Website

If personal information is collected, DHSES employees who have access to this information are required to follow appropriate procedures in connection with any disclosure or handling of personal information. In addition, DHSES has implemented procedures to safeguard the integrity of its information technology assets, including, but not limited to, authentication, monitoring and auditing. These security measures have been integrated into the design, implementation, and day-to-day operations of this website as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information.

Linking to Other Websites

In order to provide users with certain information, this website may provide links to websites maintained by other organizations in both the public and private sectors. A link to a website does not constitute an endorsement of the content, viewpoint, accuracy, opinions, policies, products, or services of that website. Once you navigate from this website to another site, you are subject to the terms and conditions of that site, including the provisions of its privacy policy.

Linking to DHSES's Website

We welcome links to the DHSES website. Although we prefer that you link to our homepage, you may create links to specific pages within our site. Any individual or organization linking to DHSES's website should comply with all applicable laws and with the following conditions:

  1. You may not imply that DHSES endorses you, your organization, or its products;
  2. You may not misrepresent yourself or your organization's relationship with DHSES;
  3. You may not present false information about DHSES;
  4. You may not link to the DHSES website if you or your organization's website contains content that could be construed as distasteful, offensive, or controversial, or is not appropriate for viewing by all age groups.


The information provided in this privacy policy should not be construed as giving business, legal, or other advice, or warranting as fail proof, the security of information provided through this website. Information provided on this website is intended to allow the public immediate access to public information. While all attempts are made to provide accurate, current, and reliable information, DHSES recognizes the possibility of human and/or mechanical error. Therefore, DHSES makes no representations as to the accuracy, completeness, currency or suitability of the information provided by this website, and denies any expressed and implied warranty as to the same.

DHSES reserves the right to change its privacy policy at any time by posting revisions on the DHSES website. This privacy policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Contact Information

For questions regarding this privacy policy please e-mail DHSES at info411@dhses.ny.gov.