Overview
The Communications Unit (COMU), a role within the Logistics Section of the Incident Command System (ICS), is designed to support the operable and interoperable communications needs for planned events, unplanned events, and exercises.
Key positions operating in this unit are as follows:
- Communications Unit Leader (COML)
- Incident Communications Center Manager (INCM)
- Communications Technician (COMT)
- Incident Tactical Dispatcher (INTD)
- Auxiliary Communicator (AUXCOMM)
These positions are a valuable resource and should be utilized whenever possible during both the pre-planning and response to planned events, unplanned events, and exercises.
Information Technology Service Unit Leader (ITSL) Memorandum
Memorandum: As of November 1, 2025, DHSES OIEC will not be managing, training, or credentialing the ITSL position.
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COMU Program ITSL Memorandum
DHSES OIEC will not offer to manage, train, oversee, or credential the Information Technology Service Unit Leader (ITSL) Position credentialing for the New York State Communications Unit Program.
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Training and Exercises
Training
To facilitate the implementation and use of the COMU positions, the Cybersecurity and Infrastructure Security Agency – Emergency Communications Division (CISA-ECD) and the Federal Emergency Management Agency (FEMA) developed the national curriculum for training and performance standards for all COMU positions. The Office of Interoperable and Emergency Communications (OIEC) schedules, coordinates and conducts all communications training courses.
Exercises
OIEC schedules, plans, and administer communications exercises, which provides an opportunity for local jurisdictions and COMU personnel to test, exercise, and perform various tasks in a real-life scenario. Exercises also provides an opportunity for trainees to complete required tasks in their position specific task book(s) which needs to be completed to apply for credentialing in the respective COMU positions.
For further information on upcoming COMU training and/or exercise offerings, contact the Office of Interoperable and Emergency Communications training and exercise staff at [email protected].
Visit the DHSES Learning Management System (LMS) website to view the current available training and exercise offerings. This website allows authorized users to register for courses administered by NYS DHSES.
Individuals who are not authorized users must complete the New User Request WebForm for an account to be created. Individuals needing person record updates must complete the Update User Personal Information WebForm. The WebForms are located in the Resources section on the website.
2026 New York State Communications Unit (COMU) Program Schedule of Events and Offerings:
SS Regional Communications Technician (COMT) Training Course | Broome County | April 13-17, 2026 | |
SS Regional Incident Tactical Dispatcher (INTD) Training Course | Nassau County | April 20-23, 2026 | CANCELED |
SS Regional Communications Technician (COMT) course | Kings County | May 11-15, 2026 | |
DHSES OIEC Annual Communications Exercise | SPTC | May 18-21, 2026 - Exercise Planning Team & Participating Agencies May 19-21, 2026 - Participants & Observers | |
SS Regional Incident Tactical Dispatcher (INTD) Training Course | Albany County | August 17-20, 2026 | |
SS Regional Incident Tactical Dispatcher (INTD) Training Course | Suffolk County | September 22-25, 2026 | |
Regional Communications Exercise (COMMEX) for Erie DHSES | Erie County | October 21, 2026 | |
SS Regional Incident Tactical Dispatcher (INTD) Training Course | Putnam County | October 26 - 29, 2026 | |
In-Planning SUMMER/FALL Training Courses for 2026 | |||
SS Regional Auxiliary Communications (AUXCOMM) Training Course | Ontario County | SUMMER/FALL 2026 | |
SS Regional Auxiliary Communications (AUXCOMM) Training Course | Broome County | SUMMER/FALL 2026 | |
Prerequisite Documentation for Trainees and/or Students
Trainees and/or students must submit these two prerequisite documents to the DHSES-OIEC for attendance and enrollment into a training course, exercise, or other OIEC offering.
Each instance of a training course and exercise will list the other prerequisite documentation and training necessary on the announcement, signup details, and registration.
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Training Authorization Letter
This letter authorizes a student to attend a training course, exercise, or other offering for the DHSES-OIEC.
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Student Information Form
Form used to collect student information for individuals attending a DHSES OIEC training course, exercise, or event.
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Regional Request Form
This Regional Request Form is to be used by communications stakeholders in New York to request regional events/offerings. The form should be submitted to [email protected] .
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NYS DHSES OIEC Regional Request Form
NYS DHSES OIEC Regional Request Form is a form used to receive, review, and plan regional events/offerings from communications stakeholders.
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Credentialing Policy
Position Specific Credentialing
New York State has long recognized the importance of establishing, maintaining, and coordinating technical communications and establishing the key positions and roles to ensure that adequate communication plans are developed, implemented, and maintained during planned and unplanned events, and exercises. Unfortunately, the use of the formal Communications Unit (COMU) positions, established in the Incident Command System (ICS), to manage the numerous technologies, networks, and disparate radio systems, has been lacking.
To help close this capability gap, CISA-ECD in partnership with FEMA, developed a nationwide performance and training standard and comprehensive training courses for all COMU positions.
Under the direction of the Statewide Interoperability Coordinator (SWIC), New York State adopted these standards and incorporated them into the COMU, Position-Specific Credentialing Policy. This policy provides the framework to establish formally trained, qualified, and recognized individuals that will perform the COMU roles.
The importance of this policy was recognized and approved by the Statewide Interoperable and Emergency Communication Board (SIEC Board) and the establishment and use of the COMU functions has also been identified as a priority objective in the New York – Statewide Communications Interoperability Plan (SCIP).
The policy requires six (6) essential steps to achieve credentialing. Once credentialing has been issued, the individuals will be recognized by NYS in the COMU position for a three (3) year period.
Please see the COMU Credentialing Policy and additional documents needed for credentialing below.
Any questions regarding the policy should be directed to the Office of Interoperable and Emergency Communications (OIEC) at [email protected] or 518-322-4911.
COMU Credentialing Policy
Communications Unit (COMU) Credentialing Requirements for New York State.
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NYS Communications Unit (COMU) Program Policy & Procedures
Establishes the credentialing policy for the All Hazards Communications Unit (COMU) positions; Communications Unit Leader (COML), Communications Technician (COMT), Incident Communications Center Manager (INCM), Incident Tactical Dispatcher (INTD), Radio Operator (RADO), and Auxiliary Communicator (AUXC).
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Appendix A: COMU Position Application and Submission Checklist
COMU Position Application and Submission Checklist
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Appendix D: Credential Renewal Form
New York State Communications Unit (COMU) Program Position-Specific Credentialing Credential Renewal Form.
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Appendix E - Agency Certification Removal Form
Form to submit to OIEC to remove an individual from an agency.
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Communications Assets Survey and Mapping Tool (CASM)
The Communications Assets Survey and Mapping (CASM) Tool provides New York Public Safety Officials with a means to gather and analyze communications systems data to identify gaps in interoperability and to improve emergency response communications.
CASM is a web based application that emergency response agencies can use to enter and visually display data about their public safety communications assets and how those assets are used.
Requests for any additional information or request for CASM access for agencies and entities in New York State must be directed to the following contact at DHSES OIEC: [email protected]
If you already have a login please click on the button below:
Communications Assets Survey and Mapping Tool (CASM) Application
Application form for access to the CASM database.
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Communications Assets Survey and Mapping Tool (CASM) Application
Communications Assets Survey and Mapping Tool (CASM) application for access to the Federal database.
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