Ida storm damage East Elmhurst

Low-Interest Disaster Loans

Businesses and residents affected by storms and flooding can apply for assistance.
Office of Disaster Recovery
Individual Assistance

The Individual Assistance Section is responsible for identifying, coordinating and/or implementing programs designed to address the needs of individuals and families affected by a disaster or event.

Key activities of the section are providing technical assistance and serving as the liaison between the Human Services Committee/Branch leadership and the New York State Division of Homeland Security and Emergency services during response operations. 

The section also provides support and guidance to local community recovery organizations, coordinates with state and federal partners, creates and interprets individual assistance program guidance, and provides support toward the Office of Emergency Management (OEM) goal of whole community preparedness, response and recovery. 

Disaster Case Management Program
Disaster Case Management Program for the Remnants of Hurricane Ida

The Disaster Case Management Program (DCMP) has been approved for households impacted by Hurricane Ida in New York State.  New York State has contracted with New York Disaster Interfaith Services (NYDIS) to provide services to survivors with unmet needs caused by the remnants of Hurricane Ida, including referrals for basic unmet needs such as food, shelter, and seasonal clothing, support to address physical, emotional, spiritual, and financial needs, and assistance in obtaining needed services or resources. 

Other services offered through the DCM program are case management, FEMA appeals, insurance appeals, repair quoting and quote review, and service referrals. 

For more information, please call 332-400-1957 or 332-400-1967, or visit

For Individuals
To learn about available resources - contact 211 (outside New York City) or 311 for each of the five boroughs.

Federal Assistance Programs For Residents and Small Businesses

Recovery Resources

Community Organizations Active in Disasters (COAD) and Voluntary Organizations Active in Disasters (VOAD) help prepare residents and communities for emergencies and support response and recovery efforts during ongoing events.


Collaborative Coalition Conferences

Find helpful resources from past Collaborative Coalition Conferences, which have featured federal partners, National COAD and VOAD representatives, breakout sessions and presenters from across the State and country.  

Contact Individual Assistance