Ida storm damage East Elmhurst

Low-Interest Disaster Loans

Businesses and residents affected by storms and flooding can apply for assistance.
Office of Disaster Recovery
Individual Assistance

The Individual Assistance Section is responsible for identifying, coordinating and/or implementing programs designed to address the needs of individuals and families affected by a disaster or event.

Key activities of the section are providing technical assistance and serving as the liaison between the Human Services Committee/Branch leadership and the New York State Division of Homeland Security and Emergency services during response operations. 

The section also provides support and guidance to local community recovery organizations, coordinates with state and federal partners, creates and interprets individual assistance program guidance, and provides support toward the Office of Emergency Management (OEM) goal of whole community preparedness, response and recovery. 

For Individuals
To learn about available resources - contact 211 (outside New York City) or 311 for each of the five boroughs.

Federal Assistance Programs For Residents and Small Businesses

Recovery Resources

Community Organizations Active in Disasters (COAD) and Voluntary Organizations Active in Disasters (VOAD) help prepare residents and communities for emergencies and support response and recovery efforts during ongoing events.


Collaborative Coalition Conferences

Find helpful resources from past Collaborative Coalition Conferences, which have featured federal partners, National COAD and VOAD representatives, breakout sessions and presenters from across the State and country.  

Contact Individual Assistance