Homeland Security and Emergency Services

Safety Alert

Panasonic Recalls Lithium-ion Laptop Battery Packs Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Lithium-ion Computer Battery Packs

Hazard: Conductive foreign material was mixed into the battery cells during manufacturing, posing a risk of fire.

Remedy: Replace

Consumer Contact: Panasonic toll-free at 855-772-8324 anytime or visit www.panasonic.com and click on Product Recall for more information.

Units: About 387 (in addition, 110 were sold in Canada)

Description: This recall involves Panasonic six-cell lithium-ion (Li-ion) battery packs sold in Panasonic CF-S10 Series laptop computers. "Panasonic" and "CF-S10" are on the surface of the laptop on the left side below the keyboard. Battery packs with the following model numbers and production lot numbers are being recalled:

Model Numbers

Lot Numbers


BAW, BBX, BC, C1, C2


The model number and lot number are located on the battery pack nameplate.

Incidents/Injuries: None reported

Remedy: Consumers should immediately stop using the laptop computer with the recalled battery, power off the device, remove the battery pack and contact Panasonic for a free replacement battery pack.

Sold at: Panasonic dealers from December 2011 through August 2013 for about $2,000 for the laptop.

Manufacturer: Panasonic Corporation of North America, of Newark, N.J.

Manufactured in: Japan