Homeland Security and Emergency Services

Safety Alert

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Adjustable beds

Hazard: The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.

Remedy: Repair

Consumer Contact: Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

Units: About 50,000

Description: This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below.

Model Numbers







Reflexion 7









Incidents/Injuries: None reported.

Remedy: Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Sold At: Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.

Manufacturer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

Importer: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

Distributor: PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.

Manufactured In: Taiwana