Homeland Security and Emergency Services

Safety Alert

Netgear Recalls Power Adapters for Outdoor Cameras Due to Fire Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Power adapters for outdoor Arlo cameras

Hazard: Water can leak into the weatherproof connector on the power adapter and cause a short circuit, melting, and overheating, posing a fire hazard.

Remedy: Refund

Consumer Contact: Netgear toll-free at 866-243-0513 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.arlo.com and click on the recall tab at the top of the page for more information.

Units: About 7,300 (In addition, about 400 were sold in Canada)

Description: This recall involves all model VMA4700 NETGEAR Arlo outdoor power adapters that were sold separately as aftermarket accessories for the Arlo, Arlo Pro and Arlo Go wire-free outdoor cameras.. This recall only involves the VMA4700 aftermarket model sold separately. The model number "VMA4700" can be found on the packaging. The part number, 332-10985-01, is marked on the back of the adapter. The black adapter comes with a weatherproof connector on one end and an adapter on the other end. "Arlo" is printed on the front of the adapter. The cord measures about eight feet long.

Incidents/Injuries: The firm has received seven reports of the power adapter cord melting and overheating, resulting in one fire. No injuries have been reported.

Remedy: Consumers should immediately stop using the recalled power adapters, unplug them from the camera and contact Netgear for a full refund.

Sold At: Fry's electronics stores nationwide and online at Frys.com and Amazon.com from June 2017 through October 2017 for about $20.

Importer: Netgear Inc., of San Jose, Calif.

Distributor: Netgear Inc., of San Jose, Calif.

Manufactured In: China