Lenovo Recalls ThinkPad Laptops Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: ThinkPad X1 Carbon Laptops (5th Generation)
Hazard: An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.
Consumer Contact: Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.
Units: About 78,000 (In addition, about 5,500 were sold in Canada)
Description: This recall involves 14 inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5 th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.
Incidents/Injuries: There have been no reports of overheating in the United States.
Remedy: Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.
Sold at: Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
Manufacturer: Lenovo PC, of Hong Kong
Importer: Lenovo Inc., of Morrisville, N.C.
Manufactured In: China