Homeland Security and Emergency Services

Safety Alert

Fujitsu Recalls Battery Packs for Fujitsu Notebook Computers and Workstations Due to Fire and Burn Hazards

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Battery packs used in Fujitsu notebook computers and workstations.

Hazard: The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Remedy: Replace

Consumer Contact: Fujitsu at 800- 835-4878 or 800-8FUJITSU from 7 a.m. to 7 p.m. CT Monday through Friday or online at http://www.Fujitsu.com/us and click on Product Support at the bottom, then Notebook & Tablet PCs at the bottom, then Fujitsu Voluntary Battery Recall and Replacement for more information.

Units: About 5,800 in the U.S. and 606 in Canada

Description: This recall involves Panasonic lithium-ion battery packs for these Fujitsu notebook computers and workstations: CELSIUS H720, LIFEBOOK E752, E733, E743, E753, P702, P772, S710, S752, S762, T732, T734, and T902. Recalled battery pack product numbers are CP556150-03, CP579060-01 and CP629458-03. The product and serial numbers are printed on a white sticker on the battery. Serial numbers included in the recall are:

Recalled Battery Pack Part and Serial Numbers

Product Number (P/N)

Serial Numbers

The first 7 characters

The last 7 characters





000038Z - 004207Z

Z130131 - Z130205








000089Z - 000662Z




000045Z - 000563Z

001210Z - 001963Z

002302Z - 002847Z


000017Z - 000524Z


Z130301 - Z130407


Incidents/Injuries: Fujitsu has received one report of a battery fire in Canada.

Remedy: Consumers should immediately stop using the recalled battery packs, power off the laptop, remove the battery and follow instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging in AC power only.

Sold at: Online at www.shopfujitsu.com from July 2012 through December 2017 for about $170 for the battery pack sold separately and between $1,100 and $2,900 for the battery packs sold with Fujitsu notebook computers and workstations.

Manufacturer: Fujitsu Limited (Computers) and Panasonic Corporation (Battery Packs)

Importer: Fujitsu America Inc., of Sunnyvale, Calif.

Distributor: Fujitsu America Inc., of Sunnyvale, Calif.

Manufactured In: China (battery packs), Japan (notebook computers and workstations)