Homeland Security and Emergency Services

Safety Alert

GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Cool White Universal T8/T12 LED tube lamps

Hazard: The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.

Remedy: Refund

Consumer Contact: GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at https://www.gelighting.com/recall or online at www.gelighting.com and click on "Product Safety Information" for more information.

Units: About 46,000 packages of two tube lamps (92,000 individual lamps)

Description: This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base.


Model Product Code and Description

GE Lighting

31243 LED13T8U840/2PKL

Remedy: Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps. Incidents/Injuries: None reported

Sold Exclusively At: Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.

Importer: GE Lighting, of East Cleveland, Ohio

Manufactured In: China