Homeland Security and Emergency Services

Safety Alert

Miles Industries Recalls Gas Fireplaces Due to Burn Hazard

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of product: Valor H5 gas fireplaces

Hazard: The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.

Remedy: Repair

Recall date: December 20, 2018

Units: About 1,000 (in addition, about 1,900 were sold in Canada)

Consumer Contact: Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on "H5 Recall Notice" for more information.

Description: This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.

Model Number

Product Name

Serial Number Range

1100 Natural Gas

Valor H5 Gas Fireplace

1100N10000 – 1100N12173

1100 Propane Gas

Valor H5 Gas Fireplace

1100P20000 – 1100P21132

1150 Natural Gas

Valor H5 Gas Fireplace

1150N10000 – 1150N11448

1150 Propane Gas

Valor H5 Gas Fireplace

1150P20000 – 1150P20822


Remedy: Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.

Incidents/Injuries: Miles Industries has received one report of mantle charring. No injuries have been reported.

Sold At: Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.

Manufacturer: Miles Industries Ltd., of Canada

Manufactured In: Canada