Homeland Security and Emergency Services

Safety Alert

Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards

Name of product: Power adapters sold with Epson scanners

Hazard: The power adapters can overheat, melt and catch fire, posing burn and fire hazards.

Remedy: Replace

Recall date: May 1, 2020

Units: About 314,000 (In addition, 25,000 in Canada)

Consumer Contact: Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click "Support" for more information.

Description: This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. "EPSON" and internal part code "EADP-16CB B" are printed on the label of the adaptor.

Remedy: Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.

Incidents/Injuries: Epson is aware of 15 incidents worldwide of the adaptor melting or catching fire, resulting in property damage. No injuries have been reported.

Sold At: Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.

Importer: Epson America Inc., of Long Beach, Calif.

Manufactured In: China (Adapter), Indonesia (Scanner)