Homeland Security and Emergency Services

Safety Alert

Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard

Name of product: Prestige Solo & Prestige Excellence condensing gas boilers

Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers.

Remedy: Repair

Recall date: July 28, 2020

Units: About 63,000

Consumer Contact: Triangle Tube toll-free at 877-574-5036 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.triangletube.com and click on "RECALL INFORMATION" for more information.

Description: This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges:

Product Name

Models by Prefix

Serial Number Range located on Boiler Rating Label

Date of Manufacture

Prestige Solo -Prefix: PT

PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP

PT0000110 to PT0053776


PTA002645 through PTA09800


AE1100 through AE1239

November 2011 through December 2015

Prestige Solo - Prefix: PA

PA80, PA110, PA155, PA175, PA250, PA299, PA399

PA044928 through  PA139939

January 2016 through  March 2019

Prestige Excellence – Prefix: PTE or PTEA

PTE 110

PTE0000568 through          PTE 053690


PTEA002889 through  

PTEA 003086

November 2011 through December 2015


Prestige Excellence – Prefix: PEA or PEB2

PEA 110

PEB2 110

PEA 078169 through 



PEB2157356 through



January 2016 through March 2019

Prestige Solo - Prefix: PB

PB80, PB110, PB155, PB175, PB250, PB299, PB399

PB2152110 through PB2163489

April 2019 through  October 2019


Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.

Incidents/Injuries: The firm has received one report of a death from carbon monoxide poisoning associated with the recalled boilers in 2016 following a repair where the adapter was not reattached. The firm has also received two other reports of vent tube adapter separation from the recalled boilers.

Sold At: Wholesale distributors and installed by independent contractors nationwide from November 2011 through July 2020 for between $3,400 and $9,700.

Manufacturer: Burnsen SA, of Belgium

Importer: Triangle Tube/III Co., Inc., of West Deptford, N.J.

Manufactured In: Belgium