Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel
Name of product: Arroyo and Hideaway Wood Burning Fire Pits
Hazard: Wood stored under the unit can ignite, posing a fire hazard.
Recall date: July 15, 2021
Units: About 700 (In addition, about 81 in Canada)
Consumer Contact: Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
Description: This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1Â½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1Â½ feet high and 3 feet wide, and has UPC 752370064501.
Remedy: Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Incidents/Injuries: Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Sold At: Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Importer: Real Flame Co. Inc., of Racine, Wis.
Manufactured In: China