

The success of public safety responders to respond and mitigate emergency situations relies heavily on the ability to communicate. Interoperability is when emergency responders can work seamlessly with other systems or products without any special effort.
Communications interoperability means sharing information via voice and data signals on demand, in real time, when needed, and as authorized. Communications interoperability makes it possible for emergency response agencies to work effectively together when responding to catastrophic accidents or disasters.
The Office of Interoperable and Emergency Communications (OIEC) oversees and directs the development of programs and services related to interoperable and emergency communications across the state.
911 Plan New York State Statewide 911 Plan
NYS Statewide 911 Plan
The New York State Statewide 911 Plan help sets the path for future improvements to 911 functionality across the state.