Usage Tips
Follow manufacturers’ instructions: Always charge, store, and use your devices according to the manufacturer’s instructions. Do not disassemble or modify your device’s battery in any way. This significantly increases the risk of explosion.
Only use the charger that came with your device: If you need to buy a new charger, make sure the replacement is approved by the device manufacturer. Don’t replace batteries and chargers with components unless they are specifically designed and approved for your device. Just because a charger fits in your device doesn’t mean that it is safe to use.
Charging Tips
Never leave any lithium-ion powered devices unattended while charging:
• Unattended charging can increase the chance of overcharging. When overcharged, lithium-ion batteries may overheat, explode and catch fire.
• Never overcharge and never leave devices charging while sleeping.
• Always remove devices and batteries once they are fully charged.
Always plug directly into a wall electrical outlet: Do not plug your devices into a power strip or overload an outlet.
Pick a safe place to charge your device:
• Micro-mobility products (e-bikes, e-scooters, & hoverboards):
• Do not charge these devices near the front door because a fire could prevent you from leaving your home.
• Charge lithium-ion batteries in a flat, dry area away from children, direct sunlight, liquids, tripping hazards and in a location where the micro-mobility product is not at risk of falling.
• Smaller devices (smart phones, laptops, headphones, etc.):
• Avoid charging these devices under your pillow, on your bed, or on a couch.
Maintenance and Storage Tips
Inspect for damage regularly: Regularly check your device and batteries for broken or cracked cases.
Store batteries properly: Keep your devices and batteries stored in a cool, dry place. Do not place devices or batteries in direct sunlight.
Keep your devices and batteries at room temperature: Keep your devices and batteries out of extremely high or low temperatures. Do not charge them at temperatures below 32°F (0°C) or above 105°F.