Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe’s

Name of Product: Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces

Hazard: The electric fireplaces can overheat, posing a fire hazard.

Remedy: Refund

Recall Date: November 09, 2023

Units: About 14,670

Consumer Contact: Call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday.

Description: This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

Remedy: Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at or call Twin-Star for information on how to take part in this recall.

Incidents/Injuries: Twin-Star and Lowe’s have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

Sold At: Lowe’s stores nationwide and online at from September 2021 through January 2023 for about $200.

Manufacturer: Twin-Star International Inc, of Boca Raton, Florida

Manufactured In: Vietnam